Hosted PBX 101

If you want to improve your business phone system and cut costs, there’s no better way than Layer Four Hosted PBX. VoIP, Virtual PBXs, Cloud based phone systems, it all might sound confusing, but with our simple and extremely simple web based controls and free state of the art IP phones, we make your phone system work smarter and faster for less.  All without loads of expensive on-site equipment! Sure there are lots of other technical steps involved, but we take care of that for you so you can focus on your business.  Here’s how it works:

  •  Making or Receiving a Call Making or Receiving a Call

    Each time you make a call from your IP Phone and every time your customers call you, your call is quickly handled by Layer Four using our secure and reliable technology. You choose how your calls are routed, what phones ring, and much more.  And because it’s cloud based you can dial a 3-digit extension and reach your offices and employees across the country.

  • Route Your Calls Route Your Calls

    Your call comes into our data center, where we route the call based on your preferences, for example calls to the support department go into a queue, your sales calls go to your sales team’s cellphones, and John’s calls go to his desk during the day and Cell phone when he’s out of the office.

  •  Connect The Call Connect The Call

    We use our nationwide private network to connect your calls with the highest level of clarity and quality possible.  Because our calls are 100% digital through our entire network we can guarantee a level of quality unmatched by anyone else.  And when it comes time for the bill, you won’t be shocked by complicated rates and hidden charges.  Just a simple flat rate.